Rite Aid Coupon Policy Update

September 30, 2009

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** I first have to thank Jolon for getting this to me. She is a total doll and I appreciate all that she contributes to this blog.**

There have been so many questions about Rite Aid’s coupon policy,  management has finally put it all down in writing!

If you have been having problems with the cashiers taking the $5.00/$25.00 before other coupons make sure you read HERE.

This memo answers many of the  questions, plus you can see the entire coupon policy for Rite Aid HERE.

It wouldn’t hurt to print it for future reference.

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{ 13 comments… read them below or add one }

1 Michelle September 30, 2009 at 11:22 am

I am confused about the wording of the $5 off $25 coupon. Is it saying that coupon can be used first when you hit $25 and then the manuf coups can be used afterwards. I always have problems with this at my Rite Aid. They won’t use the $5 off first. Thanks!

Shannon Reply:

Michelle,

This to me clearly states that the $5.00/$25.00 should be used first. Check out the entire policy, it addresses it clearly with a scenario.

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2 Michelle September 30, 2009 at 12:01 pm

Thanks, totally missed that part of the post!!

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3 Jenn September 30, 2009 at 12:57 pm

WOW!!!!!!!!!!! This goes to show how cool Rite Aid really is!!!!!! I love their policy-although, it would be nice if they accepted competitors coupons!!!!!!!!!!!!!!!!!!!!!!!

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4 Jamie September 30, 2009 at 2:23 pm

THANK YOU for this. Yesterday I went to rite aid for the aveeno deal and had my first coupon fight ever. I’ve never had a problem before but after fighting with the shift supervisor for about 10 minutes I walked out. She refused to use the manufacturer coupon with the rite aid ad perks coupon even after I explained the whole “RC” thing to her! Unfortunately I did not have time to wait for her to call corporate but I was mad and you can bet I’m going back today with this!

christy Reply:

I did the very same thing – - went to Rite-Aid on Tuesday to try the Aveeno deal with my RA Ad-Perks coupons and mfg. coupons – - the cashier / manager said I could only use one or the other – I said to cancel the order. On Wednesday AM I printed out the policy memo (THANK YOU!) and went back to try again . . The same cashier again said I could not use both coupons (she said they were both mfg. coups) so I had no choice but to pull out the policy and read it to both the cashier and store mgr. . . . Of course, they let me use all my coups – also my $5 off of $20.

Shannon Reply:

WOOT WOOT ! Yeah Christy.

Doesn’t it feel so great to be an informed consumer!

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5 Tabatha September 30, 2009 at 2:50 pm

I was wondering if I could link to your page for these policies for those that read my blog. I have a rite aid near me and I know my readers would LOVE to have this information! Thanks!

Shannon Reply:

SUre!

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6 missy September 30, 2009 at 5:07 pm

A HUGE THANK YOU!!! I was made to feel like a theif when I used a B1G1 coupon along with the in store sale Rite-Aid was offering. I will definetly print this out!!!

hugs
-missy-

Shannon Reply:

Missy,

That is just terrible!
Good luck with your future shopping at Rite AId, I have a feeling its going to go much better :)

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7 Faye October 1, 2009 at 5:55 am

Thank you so much for posting this. I find I get variable responses from Rite Aid cashiers depending on the day of the week. It will be nice to be “armed” wih their own policy. (My store wouldn’tlet the $5/25 before coupons.) I’m thrilled and hope to have a better shopping experience at Rite Aid from now on. Great info!

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8 Pilar @ ScoringDeals October 1, 2009 at 2:26 pm

Shannon, you rock! Thanks for this!

I went to my local Rite Aid on Monday and the cashier (aka The Coupon Ogre) was there! She wouldn’t ring my $5 off $25 first! I was frustrated and told her I wasn’t buying anything then, and she responded, “Good!” UUUGggghh boy I was mad!!!! She should be stacking shelves!!

Last week the same lady did not combine the BOGO Reese’s offer with my BOGO coupon! She said that each one was $0.88 so she would take the coupon for $0.44 only!! Jeeezzzz!! I was in a rush so I accepted.

I’ll go back today!!! With my print out! I emailed them yesterday, but they haven’t replied yet.

Alison Reply:

I have had some many Rite Aid issues and they wouldn’t take more then $5 in internet coupons total. They don’t understand the policy even if they have it on the register. One of the places that is closer to me, is worse so I drive to the farther Rite Aid. I did get the Reese’s coupon to work but they wouldn’t do the Johnson’s and Johnson’s sale. I hate a fight last time because they said only $5 so they only wanted to take the Rite Aid coupon and no other internet coupons so I had to get the mananger up to the front to get “approval” to use my $3 internet coupon. I felt like I was a theif too! Not a friendly environment but some good deals so I try but I think that I will stop fighting at some point. I am glad to see that this is not just a problem for me.

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9 Pilar @ ScoringDeals October 1, 2009 at 2:32 pm

How can I print the coupon policy?

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10 Bethany October 2, 2009 at 12:32 pm

So does “Rite Aid” coupon mean any coupon with a Rite Aid logo, even though it also says manufacturer coupon on it? Because I had the same problem yesterday trying to buy the Aveeno and stack the Ad-perks coupons with the manufacturers coupons, plus I didn’t print out the part that highlighted taking the $5/$25 first. I got such a run-around. The manager finally did take off $5 but she made it seem like a special favor that she just shouldn’t have done.

On a good note though, I turned around and went to another Rite Aid and the manager keyed in my $2 off Huggies and I got 7 tubs of wipes and one body wash and I only paid $2.97 for all of it (most of which was tax). The manager was so cool and she told the clerk to just expect people with coupons because it happens all the time. Luckily I have 3 Rite Aids in my town!

Shannon Reply:

Any coupon that starts with RC (Rite Aid Corp)

Bethany Reply:

Great, thanks!

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11 Cali October 2, 2009 at 2:27 pm

I have so much trouble at Rite Aid I quit shopping there. They treat me like a criminal. The manager hates me… it will be so much fun to show him this. I love being right. :)

Amy Reply:

I went to Rite Aid today and had a heck of a time. First, the associate hassled me about not getting two Reeses free when I had a BOGO coupon and they have a BOGO sale. Then, she told me she was doing me a favor for taking my $1 off Wheat Thins coupon when it was only on sale for .99. She called over a manager who just told her to mark it down to .99. Then it came to the big finale, the $5 off $25. Both the associate and the manager told me they are supposed to take it off after coupons. She told me they had a meeting and referred me to the sign in front of the register. It clearly stated the BOGO policy or two free AND $5 off $25 PRIOR TO other man coupons. I even got out my blackberry and looked up prior for the manager. Unbelievable. Corporate tries to help out couponers, but it can’t count on its people to do a good job.

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12 Monica October 3, 2009 at 11:32 am

Thanks this is very helpful!

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13 Denise Taylor October 5, 2009 at 10:50 pm

Okay I just read the policy and I don’t see it saying about using only one internet printable coupon per transaction. Does anyone know if that applies?

Shannon Reply:

Denise,

There is no one internet coupon printable limit per transaction.

You should be able to use multiple coupons.

Denise Taylor Reply:

Thank you I might give them a try this week.

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